Policies

Rates – Posted rates do not include a 5.0% state tax or 0.5% county tax. Rates are for one to two guests per room.

Check-in/Check-out Times – Standard check-in is 3:00 p.m. or after. Standard check-out time is no later than 11:00 a.m. If you would like an earlier check-in (2:00) and/or later check-out (Noon), you can purchase the extended stay option by calling directly or by signing-up through our app.

Damage to Property – Guests are responsible for all damage to property that is deemed outside of normal wear and use. While it is understood that occasional accidents do happen, it is the responsibility of our guests to use items in a manner that is consistent with proper use and handling of such items.

Cabin Deposit – In order to reserve the cabin, we require a 50% deposit.
Forms of Payment – We accept cash, check (with photo identification), Mastercard, Visa and Discover.

Outside Visitors – No outside visitors are allowed at any time. This policy is strictly enforced as the property is under 24 hour video surveillance. Any violation of this policy will result in a $200 charge per day.

Cancellation Policy – (without Room Cancellation Insurance)

• Best Rate Reservations – This is a non-refundable rate. No refunds or credits will be offered, irrespective of the date of cancellation.
• Pay Less Rate – Rooms canceled more than 45 days of a guest’s scheduled arrival will receive a complete refund. If the reservation is canceled less than 45 days, the full total of the reservation will be charged to a guest’s credit card.
• Standard Rate Reservations – Rooms canceled more than 21 days of a guest’s scheduled arrival will receive a complete refund. If the reservation is canceled less than 21 days, the full total of the reservation will be charged to a guest’s credit card.

Room Tariffs – All rentals are subject to 5.0% state tax, 0.5% county tax and a $2.10 per night mandatory WBBA marketing fee and tax.

Parking – We provide on-site parking for guests. The entrance to the cabin is off Owl Ridge Road.

Diversity – We welcome visitors of all race, creed, color, age, gender, religions, ethnic heritage and sexual orientation.

Adult Beverage Requirements – State law requires that any guest consuming an adult beverage must be 21 years of age or older.

Room Reservation Age Requirement – The minimum age to reserve the cabin is 18 years old.

Cabin Capacity – The cabin is strictly limited to a maximum of 2 guests at any time. Any violation of this policy will result in a $200 charge per day. Please be aware that the cabin property is under 24 hour video surveillance.

Minimum Stay Requirements – There are very few minimum night stay requirements. Dates where we have a minimum night stay requirement are clearly noted within our booking engine.

Variable Rates – Like most lodging properties, we adjust our rates daily to reflect the demand for the cabin. Peak rates are generally during the summer, winter ski season, holidays and special event weekends.

Food Allergies – Please be aware that our kitchen is used by many guests and may be contaminated by some food particles that could cause an allergic reaction from some guests.

Guests with Mobility Issues – While the cabin is a single level property, some aspects of the design may make the property inaccessible to guests with moderate to severe mobility issues. We apologize if this creates a limitation for any prospective guest.

Unusual Requests – We constantly strive to meet our guest’s needs. If there’s something you need or want that we don’t offer, please let us know. We will always attempt to meet any reasonable request.

Smoking/Vaping (of any kind) – For the health, comfort and safety of the property and future guests, there is no smoking/vaping within the cabin. Guests who want to smoke/vape are free to do so on the patio/deck or in the designated smoking area by the parking lot. Should a guest violate this policy, we will charge a $400 cleaning fee to their bill.

Incense/Candle Burning – We do not allow the burning of incense or candles on the property at any time. Any violation of this policy will result in a $200 charge per day without exception.

Children – Children are not allowed on the property without the consent of the owners.

Pets – Pets are not allowed within the cabin or on the property grounds at any time. Any violation of this policy will result in a $200 charge per day without exception.

Emergency Systems – The property is protected by smoke detectors and in-cabin carbon monoxide detectors. We also have fire extinguishers visibly accessible throughout the property.

Privacy – The physical, personal and financial privacy of our guests is taken very seriously. We do not share any personal information or mailing lists with any other party or business entity.

Cleanliness – We thoroughly clean the cabin after each visitor. The kitchen and bathroom are meticulously sanitized. The grounds are picked-up and the bed linens, robes and towels are replaced.

Excessive Cleaning Fee – Any excessive cleaning required upon guest departure will result in a minimum cleaning fee of $100, plus an additional charge of $60/staff hour. Our expectation is that guests will leave the property in the same condition it was upon arrival.